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Product Details Shipping & Returns Product Details HP Stream11-ak0502sa Keyboard Keys Replacement OEM HP Stream11 ak0502sakeyboard keys replacement, this models comes in BLACK or WHITE keys, and wasproduced by two different vendors so therefore you will need to compare the hinge clip chart and see which version you need to insure compatibility. Each Keyboard Key Kit Includes: Key Cap | Hinge Clip | Silicone Cup 100% Factory Original Brand NEW 1 Year Warranty 60 Day Free Exchange Policy Hassle Free Return 100% Satisfaction Guarantee We are a proud American company since 2005. All of our products are packaged and shipped from Orange County, Ca. 1. Identify Hinge Clip Style The hinge clip is the plastic scissor clip that swivels up and down underneath the keyboard key cap. It is usually either black or white and functions as the part that holds the back of he key to the keyboard. Manufacturers often use different keyboard vendors during production and each vendor has its own unique type of hinge clip. Compare the chart and identify the version that matches. You will fill this info in Step 2 above. Hinge Clips are not Universal so if your hinge clip does not match, please Contact Us for help. Type Regular Key: A B C & 1 2 3 Large Key: Caps Enter Small Key: Esc F1 F2 HC06 HC16 Not Sure? Watch Our How To Order Laptop Key Video 2. Confirm Keyboard Layout and Language Below is an actual picture of the keyboard. Please confirm that the layout matches as well as the language. NOTE :The default color of the keyboard we show is white. If your model comes in different colors and we have it in stock, it will be available in the color section above. INTERNATIONAL CUSTOMERS: Our standard keyboard layout is QWERTY (shown below). If you have a different language layout the key cap and hinge clips are still interchangeable. If the key cap shape does not match or you require a different language layout please contact us before ordering. Shipping & Returns